Booking: Terms & Conditions

General Information:

Dogs not suited to class training

Like people, dogs do not learn well in stressful environments. In fact they can learn to fear. This is one of the reasons why pet dog training courses are not suitable for anti-social dogs.

“Anti-social” dogs may well have experienced trauma early in their lives. This can be the reason why they react aggressively to other dogs, it’s a fear response for self protection, as the dog doesn’t want to be victimised again.

For these reasons a reactive dog will not cope well with classes and will need specific training to lower it’s stress levels. We can help and advise with this.

Non-attendance

Refunds will only be made if you provide a written, signed report from your veterinary surgeon detailing why your dog is unfit to attend. With at least a weeks notice and if, we can find a replacement for your booking, a refund will be issued.

Children and young people under 18 years

Children and young people need to accompanied by a responsible adult at all times throughout the course. Under 18s can not attend without an appropriate adult. This is for safeguarding reasons.

Class time

  • Details of the course start times and a Welcome sheet will be sent by email. So please check your emails to ensure you have all the information required to get the best from your course.
  • Only the dog enrolled onto the course is to attend. Any other dogs you may have must not be brought to the training classes.
  • Your dog must be kept on a lead at all times unless instructed by the trainer to remove the lead.
  • If your dog toilets then any mess must be cleaned up immediately. A mop and bucket and paper roll will be available. Please take full poo bags away with you for disposal.
  • Please arrive in time to begin training without delay.
  • If there is a class waiting outside please leave the class on time to allow for preparation and reception of the following class.
  • If there is a class in progress please remain outside and sufficiently far from the door to allow the class to exit without dogs getting tangled, etc.

Covid precautions

  • Due to Covid19 social distancing must be maintained at all times. A distance of 2m is recommended. Visual markers are in place to assist with this.
  • Hand sanitiser will be available, hands should be sanitised on entering the venue and when leaving.
  • The training area will be cleaned down between classes.
  • Masks can be worn but this is at the individuals discretion and is not mandatory.

If you have any further questions please feel free to contact me via the contact form which can be found on the website or email directly to – info@cleverk9s.co.uk

I look forward to seeing you at one of our classes soon!

Elaine Skinner

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